Privacy Policy

1 Introduction

777de ("we", "us", "our") operates the online casino and sports betting information platform accessible at 777de.cam. This Privacy Policy ("Policy") describes how 777de collects, uses, discloses and safeguards personal data when you access or use the Platform, register for an Account, interact with any of our features or communicate with our support team.

This Policy applies to all users of the 777de Platform, including visitors who browse without registering and registered account holders. It applies regardless of your location — including users based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar and across Pakistan generally.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, which are incorporated by reference. Where there is a conflict between this Policy and those documents on a data privacy matter, this Policy takes precedence.

777de is committed to the principle that users should have clear, honest information about how their data is handled. We do not engage in opaque data practices, and we do not monetise user data by selling it to advertisers, data brokers or other third parties.

2 Definitions

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably identify a natural person, directly or indirectly — including name, email address, IP address, device identifiers and transaction records.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, erasure and any other form of handling.
• "Data Subject" means the identified or identifiable natural person to whom the Personal Data relates — in the context of this Policy, you, the User.
• "Controller" means the entity that determines the purposes and means of Processing Personal Data. 777de acts as Controller for data collected directly through the Platform.
• "Processor" means a third party that processes Personal Data on behalf of the Controller under a written agreement.
• "Cookies" means small text files placed on your device by the Platform for functional, analytical or session-management purposes.
• "KYC" (Know Your Customer) refers to the identity verification process required by Operators, which may involve sharing documentation such as national identity cards, passports or utility bills.
• "Operator" means the third-party gambling service provider whose products or services are referenced or accessible via the Platform.

3 Data We Collect

777de may collect and process the following categories of Personal Data:

3.1 Account Registration Data

• Full legal name
• Date of birth (for age verification)
• Email address
• Username and hashed password
• City and country of residence (e.g., Karachi, Pakistan)
• Mobile number (where provided voluntarily)

3.2 Identity Verification Data (KYC)

• Government-issued identification documents (CNIC, passport or driving licence)
• Proof of address documentation
• Selfie or facial photograph where required by the Operator's verification process

3.3 Financial & Transaction Data

• Deposit and withdrawal amounts in PKR or equivalent
• Payment method references (e.g., Easypaisa account identifiers, JazzCash wallet references, bank transfer details for HBL, UBL, Meezan Bank or Bank Alfalah — these are used for transaction matching only and do not imply endorsement)
• Transaction timestamps and reference numbers

3.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system and browser version
• Pages visited, time on page and navigation paths
• Session duration and frequency of visits
• Referral source (how you arrived at the Platform)

3.5 Communications Data

• Support queries submitted via email or live chat
• Feedback submitted through Platform forms
• Records of any complaints or escalations

4 How We Collect Data

777de collects Personal Data through the following means:

• Directly from you: When you register for an Account, complete KYC verification, make a deposit or withdrawal, contact support or submit a form on the Platform.
• Automatically: When you browse the Platform, our servers and analytics tools automatically record technical data including your IP address, device identifiers and browsing behaviour.
• Via Cookies and similar technologies: As described in Section 9 of this Policy.
• From Operators: Where you access gambling services through a third-party Operator linked to the Platform, that Operator may share relevant transaction or account status data with us for the purpose of account management and responsible gambling compliance.
• From payment processors: Transaction confirmation data and payment status updates may be passed to us by payment processing intermediaries to verify deposits and withdrawals.

5 Data Processing

We process your Personal Data for the following purposes:

Purpose	Data Used	Retention Period
Account creation and management	Registration data, KYC documents	Duration of account + 5 years
Processing deposits and withdrawals	Financial data, payment references	7 years (financial records)
Age verification and KYC compliance	Identity documents, date of birth	Duration of account + 5 years
Fraud prevention and security	IP address, device data, transaction patterns	Up to 7 years
Customer support	Communications data, account data	3 years from last interaction
Platform analytics and improvement	Usage data (anonymised where possible)	26 months (rolling)
Responsible gambling monitoring	Betting behaviour, session data	Duration of account + 5 years
Legal and regulatory compliance	All categories as required	As required by applicable law

6 Legal Basis for Processing

777de processes Personal Data on the following legal bases:

• Contractual necessity: Processing required to create and manage your Account, process transactions and deliver the services you have requested.
• Legitimate interests: Processing necessary for fraud prevention, platform security, analytics and service improvement — provided such interests are not overridden by your fundamental rights and freedoms.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, KYC requirements and financial record-keeping duties.
• Consent: For marketing communications and non-essential cookies, where we rely on your specific, informed and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 Data Sharing & Disclosure

777de does not sell, rent or trade your Personal Data to third parties. We may share your data only in the following limited circumstances:

7.1 Service Providers (Processors)

We engage trusted third-party service providers who process data strictly on our behalf and under our written instruction. These include hosting providers, cloud infrastructure operators, payment processing intermediaries, KYC verification vendors and customer support software providers. All such providers are contractually required to maintain confidentiality and apply appropriate security measures.

7.2 Operators

Where you access gambling services through a third-party Operator via the Platform, certain account and transaction data may be shared with that Operator for the purposes of account setup, KYC verification, responsible gambling compliance and dispute resolution.

7.3 Legal & Regulatory Authorities

We may disclose Personal Data to law enforcement agencies, regulatory bodies, courts or other government authorities where required to do so by law, court order, or where we reasonably believe disclosure is necessary to protect the rights, safety or property of 777de, its users or the public.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of assets, Personal Data may be transferred to the acquiring entity, provided the recipient continues to honour the commitments set out in this Policy.

8 Data Retention

777de retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligations. The retention periods set out in the table in Section 5 apply as the primary guide.

When Personal Data is no longer required, we apply secure deletion or anonymisation procedures to ensure it cannot be recovered or linked back to an identifiable individual. Anonymised or aggregated data may be retained indefinitely for analytical purposes, as it no longer constitutes Personal Data.

Where you request account closure, we will action your request promptly. However, we are required by financial regulations and responsible gambling obligations to retain certain categories of data — particularly transaction records and KYC documentation — for a minimum period following account closure, which is typically five to seven years depending on the applicable regulatory framework.

9 Cookies & Tracking Technologies

The 777de Platform uses cookies and similar tracking technologies to provide core functionality, remember user preferences and collect aggregated analytical data about Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: These are essential for the Platform to function correctly — including session management, login authentication and security controls. They cannot be disabled without impairing core functionality.
• Functional Cookies: These remember your preferences (such as language and display settings) to personalise your experience. They persist between sessions.
• Analytical Cookies: These collect anonymised data about how users navigate the Platform — pages visited, time spent and navigation paths. This data is used to improve Platform performance and content. We use aggregated analytics and do not link this data to individual identities where avoidable.
• Marketing Cookies: Where you have given explicit consent, these cookies may track your interactions with promotional content to help us assess the effectiveness of campaigns. You may withdraw consent at any time through your browser settings or account preferences.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. Most modern browsers allow you to block third-party cookies, clear cookies on exit and receive notifications before a new cookie is stored.

10 Data Security

777de implements a range of technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of passwords (hashed and salted — never stored in plain text).
• Role-based access controls, ensuring staff can only access data necessary for their specific function.
• Regular security assessments and vulnerability testing of Platform infrastructure.
• Two-factor authentication options for account access where available.
• Secure data deletion procedures when data is no longer required.

Despite these measures, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and we encourage users to take appropriate precautions — including using strong, unique passwords and enabling two-factor authentication where offered.

In the event of a data breach that poses a risk to your rights and freedoms, 777de will notify affected users in accordance with applicable data protection law and will take immediate steps to contain and remediate the breach.

11 User Rights

Subject to applicable data protection law, you have the following rights in relation to your Personal Data held by 777de. To exercise any of these rights, contact us at [email protected]. We will respond to all verified requests within a reasonable period and in no case longer than 30 days.

• Right of Access: You have the right to request a copy of the Personal Data we hold about you, together with information about how it is processed.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete Personal Data without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the way we process your data in certain circumstances — for example, where you contest its accuracy or object to its use.
• Right to Data Portability: Where processing is based on consent or contractual necessity, you have the right to receive your data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Where your objection relates to direct marketing, we will honour it unconditionally.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

12 Children's Privacy

The 777de Platform is strictly intended for adults. Access to the Platform and any gambling-related services is limited to individuals who are at least 18 years of age — or the higher minimum age required by the applicable Operator or licensing jurisdiction.

We do not knowingly collect Personal Data from individuals under the age of 18. If we become aware that a minor has registered for an Account or provided Personal Data to the Platform, we will immediately suspend the account, delete the data and take appropriate action in accordance with applicable law.

If you believe a minor has created an account or shared Personal Data on 777de, please notify us immediately at [email protected] so we can investigate and act promptly.

13 International Data Transfers

As a Platform serving users across Pakistan and operating with international infrastructure providers, some of your Personal Data may be processed or stored on servers located outside Pakistan. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place — including relying on contractual protections and selecting service providers who maintain internationally recognised security standards.

By using the Platform, you acknowledge that your data may be transferred to and processed in countries that may have data protection laws different from those of Pakistan. In all cases, we require that your data receives a standard of protection consistent with the principles set out in this Policy.

14 Policy Amendments

777de reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform features. When changes are made, the "Effective Date" at the top of this document will be updated accordingly.

Where changes are material — meaning they significantly affect the way we process your data or the rights available to you — we will provide reasonable advance notice by email to your registered address or through a prominent notice on the Platform.

Your continued use of the Platform after any revised Policy takes effect constitutes your acknowledgement of the updated terms. If you do not accept the revised Policy, you must discontinue use of the Platform and may request account closure by contacting us at the address below.

15 Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or the way 777de processes your Personal Data, please contact our data team using the details below. We take all privacy enquiries seriously and aim to respond within 5 working days.

For responsible gambling enquiries, self-exclusion requests or account closure, please also refer to our Responsible Gambling page.